1.3 The information you provide to us when using this website will be processed for the following reasons:-
1.3.1 to administer your user account with us;
1.3.2 to process any request for advice or information supplied by us;
1.3.3 to notify you of our bulletins, information packs, products and services unless you select not to receive these from us;
1.3.4 to notify you about the products and services of other third parties who we work with unless you select not to receive these from us;
1.3.5 to customise this website according to your interests;
1.3.6 to comply with our statutory and regulatory obligations;
1.3.7 to process any orders you make through our website. If you do not wish to receive additional information from us, you can let us know by checking the appropriate box on the new account registration form.
1.4 The type of information we will collect about you includes:-
1.4.1 your name and address;
1.4.2 your phone number and e-mail address;
1.4.3 your occupation;
1.4.4 your interests;
1.4.5 the information included in any online services to which you subscribe;
1.4.6 details about the services you specifically request;
1.4.7 information you complete in relation to our client surveys or promotions.
.5 We will never collect sensitive information about you without your explicit consent.
1.6 Any information that we collect about you is stored electronically on our database. It may also be printed and stored in our filing system.
1.7 We will keep your personal information confidential except where you have posted it for publication or display, to the extent that we are compelled to disclose it by law (for example where fraud or other crime is involved) or to comply with an instruction of a regulatory body of competent jurisdiction. From time to time we may be called upon to demonstrate our maintenance of certain professional standards as set by appropriate authorities and/or to satisfy our auditors and/or to comply with regulations in relation to money laundering or other statutory requirements. If you do not consent to our production of your details for this purpose only as an exception to our duty of confidentiality, you can let us know by checking the appropriate box on the new account registration form.
1.8 If you believe that the information we hold about you is inaccurate or if you wish us to cease processing your data for any particular purpose or purposes, write to us.
1.9 Should you wish to obtain a copy of the personal data that we hold on you, please send an e-mail to our Customer Support Team.
1.10 The personal information which we hold will be held securely to ensure no unauthorised disclosure or access. When you register for a user account with us you will be required to adhere to the security provisions set out in our terms and conditions.
1.11.1 We may like to contact you in the future for marketing purposes. By agreeing to these terms you are giving us your consent to do so. If you would not like us to contact you concerning our services and offers that may be of interest to you then please check the appropriate box within the 'my account' area when signed in.
1.11.2 We may pass the information we collect about you to other members of our group or to companies with which we have joint ventures or strategic alliances. We would like to pass your information to carefully selected companies that we work with in order for them to contact you for the purposes of marketing similar or related services which may be of interest to you. If you would not like us to pass your information on to third parties for this purpose then please check the appropriate box within the 'my account' area when signed in.
1.11.3 You may refuse any marketing communication from us in the future at any time by emailing us.
1.13 Cookies. When visiting our web pages, we would like to use tracking technologies which record and store information about you automatically. This can include using a "cookie" which would be stored on your browser. However, we will not do this unless you give to us your express permission for this to happen. If you are happy to give this permission, then please tick the box set out at the bottom of these terms. If we cannot use such technology it is possible that certain functionality of this site might be affected and you might not be able to access certain Web pages. This information does not identify you personally. We automatically collect and store only the following information about your visit:
1.13.1 the internet domain and IP address from where you access our website;
1.13.2 the type of browser software and operating system used to access our website;
1.13.3 the date and time you access our website;
1.13.4 the pages you enter, visit and exit our website from; and
1.13.5 if you linked to our website from another website, the address of that website.
We use this information to help us identify click stream patterns, to improve our website and to learn about the number of visitors to our website and the types of technology our visitors use. We only use this information to ensure that our Web pages stay compatible with a selection of browsers and systems and thereby ensure that the pages appeal to a wide audience.